Logi-Serve

Logi-Serve, LLC

Membership Level: Gold
39395 W 12 Mile Rd, Ste 200 Farmington Hills, MI   48331 United States |Map It

Overview

Solution Summary:

Logi-Serve brings rigorous science and advanced technology to the art of hiring and promoting talent.

Founded in 2012 by a team of industrial organizational scientists and business executives, Logi-Serve helps companies link the capabilities of their workforce to the financial and operational metrics that critically affect their business.
 

Our cutting edge assessment and development platform identifies employees with exceptional capabilities for sales and service and delivers precise results. The assessment provides a patent pending Triangulation science methodology that includes customized visually-rendered scenarios that take test-takers through a series of questions that build on previously supplied answers, resulting in highly reliable responses. Through the use of engaging, visually-rendered scenarios, and innovative user-focused technologies the Logi-Serve assessment dramatically improves the user experience, gathers data more efficiently and reliably evaluates employees on the specific competencies that lead to success in any sales and service role.

Logi-Serve was recognized as a 2014 Cool Vendor by Gartner Research, the world’s leading IT advisory firm. Josh Bersin, principal of Bersin by Deloitte, described Logi-Serve as a game-changing, must-see technology. And several leading U.S. universities teach Logi-Serve in their business programs.

You can read more about us at http://logi-serve.com/company/
 

Solution Profile:

Logi-Serve is a global employee assessment and development software created specifically for the sales and service industries. Its wide-ranging competency framework patented technologies and analytics enable businesses both to identify candidates with excellent aptitudes for services and sales, and to improve the service skills of their existing employees.

Distinguishing Features:

Effective employee assessment is going visual and interactive. And Logi-Serve is leading this movement with a smarter engine and more engaging user experience than ever before.

Just as a good story holds an audience, Visual Logic™ storyboarding captivates those being assessed – eliciting more accurate, meaningful responses.

Unlike text-based methods, Visual Logic™ storyboarding utilizes graphics that simulate real-life job situations down to the finest detail, like facial expressions and body language. Some features include:

• Realistic environments that mirror actual jobs, workplace situations and captures a scenario’s emotional content
• Visually driven approach that predicts key job competencies, forethought and trainability.
• Higher engagement that generates more accurate data
 

Through the use of adaptive digital art and advanced software logic, Logi-Serve can easily configure and project the subtleties of the workplace.

Learn more about our distinguishing features: http://logi-serve.com/product/innovations/

 

Specifications

Solution Details

Solution Availability

Global

Industries

Non-Industry Specific

Oracle Products

Oracle Human Capital Management

Company Size Solution is Targeting

>1500

Open Source Solutions

No

Resources

Case Studies

  • Formal case studies are available via the Logi-Serve Technical Manual. Access is provided via a formal request and signature of a NDA.
  • For more information on published case study results go to: http://logi-serve.com/resources/news-press/

Whitepapers

There’s a compelling link between service excellence and the high customer satisfaction ratings that drive financial performance.

Three decades of research prove it: If you select and develop people with a proven aptitude for sales and service, you can have a big impact on customer satisfaction and your bottom line. We share your passion for excellent front-line service. Read our white paper: Competency-based Assessment for Customer Service Teams by Dr. Chris Cunningham (Logi-Serve, Chief Science Officer).

 



Data Sheets

Find out more about Logi-Serve in the following datasheets and press releases:

Company

Logi-Serve brings rigorous science and advanced technology to the art of hiring and promoting talent.

Founded in 2012 by a team of industrial organizational scientists and business executives, Logi-Serve helps companies link the capabilities of their workforce to the financial and operational metrics that critically affect their business.

Our cutting edge assessment and development platform identifies employees with exceptional capabilities for sales and service and delivers precise results. The assessment provides a patent pending Triangulation science methodology that includes customized visually-rendered scenarios that take test-takers through a series of questions that build on previously supplied answers, resulting in highly reliable responses. Through the use of engaging, visually-rendered scenarios, and innovative user-focused technologies the Logi-Serve assessment dramatically improves the user experience, gathers data more efficiently and reliably evaluates employees on the specific competencies that lead to success in any sales and service role.

Logi-Serve was recognized as a 2014 Cool Vendor by Gartner Research, the world’s leading IT advisory firm. Josh Bersin, principal of Bersin by Deloitte, described Logi-Serve as a game-changing, must-see technology. And several leading U.S. universities teach Logi-Serve in their business programs.

You can read more about us at http://logi-serve.com/company/




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