CRMIT Solutions, Inc (Crmit Solutions Pvt. Ltd.)

1000 Parkwood Cir, Ste 900
Atlanta, GA   30339 United States
www.crmit.com

Overview

CRMIT Solutions is a pioneer in delivering SaaS based Customer Experience (CX) consulting & solutions. With over 200+ certified CRM consultants and over 250 successful CRM deployments globally, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments including various rapid implementation & migration utilities for Oracle CRM OnDemand, Oracle Sales Cloud, Oracle Marketing Cloud, Oracle Service Cloud and Oracle Social Cloud. CRMIT Solutions is one of the largest cloud based CRM deployment partners with several leading Fortune 1000 companies spread across various domains including banking, financial services, insurance, public sector, education, retail, manufacturing, life sciences, energy, telecom, etc. CRMIT Solutions has also successfully accomplished 24,000+ hours of CRM training engagements globally.

CRMIT Solutions demonstrates a commitment to excellence with certified skills in Oracle® Sales Cloud, Oracle Marketing Cloud and Oracle® Service Cloud – a cloud-based customer service solution. CRMIT Solutions extensive domain experience, technological excellence and stress on timely responses are the key differentiators. Through a global delivery model and structured methodologies CRMIT Solutions deliver innovative cloud based CRM solutions worldwide with 100% customer satisfaction.

CRMIT Solutions supports its global customers spread over 25+ countries, through its sales and support offices in USA, Australia, Europe, India, Malaysia & Japan.

It has in its offerings CX/CRM Expertise, SaaS, PaaS, DaaS, Enterprise Mobility, Marketing Automation, Social Media, Service Automation, Sales Force Automation, CPQ - Cloud, FieldSalesPro /  Mobile CRM, Social Audit/Assurance, Contact Centre Rollout (CTI), Global Support, e-Signature, Data Utilization, Campaign Management, Lead Scoring, Cloud App Integrations, Customer Portal Migration, Vizualization, BI Cloud, Testing, Policy Automation, Incentive Compensation, Professional Services, Mobile App Development and so forth.

For more info visit  www.crmit.com

 

Cloud Excellence Implementer

This partner has demonstrated ongoing expertise, a successful track record, and superior customer satisfaction in Oracle Cloud implementations.

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Customer Experience

Specializations

This partner demonstrates sales, presales and implementation competency and business experience with these products.

Learn more about Oracle Specializations

Applications

  • Oracle CRM OnDemand

Cloud Services

  • Oracle Eloqua Marketing Cloud Service Specialization
  • Oracle Engagement Cloud Specialization
  • Oracle RightNow Cloud Service Specialization

Industry Specializations

This partner has been recognized for their proficiency in applying Oracle's solutions to solve the needs of customers in these industries.

Learn more about Oracle Specializations

  • Education and Research
  • Financial Services

Oracle Cloud Application

Cloud applications that interoperate with the Oracle Cloud.

  • Computer Telephony Integration (CTI) Computer Telephony Integration framework offers a direct access to extended telephony functions that enable a comprehensive call center or contact center solution. CTI directly integrates various telephony solutions with Oracle products - Oracle Sales Cloud, Oracle CRM On Demand, Oracle Service Cloud


  • Email Integration with CRM Email Integration for CRM provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development and opportunity is immediately shared with appropriate team members, without you having to remember to copy or forward.


  • Mobile CRM Mobile CRM (mCRM) is a versatile application that that connects sales users with the people and information they need to be more productive and efficient. Mobile CRM brings customer data to your finger tips works with any of the hand held devices or tablet PCs.


  • Price Quote Solution with CRM Quote Management is a SaaS based application that acts as a one stop shop to seamlessly generate a price quote to any opportunity. It gives an organization the ability to quickly create price quote and link those quotes to accounts, contacts, or opportunities.


  • Report Scheduler Report Scheduler provides a comprehensive solution to configure and schedule periodic reports to CRM and non-CRM users.


  • Customer Self Service Portal Self Service Portal provides a comprehensive solution to empower your end customers with quality services while reducing your costs. Track, manage and resolve issues quickly while enabling customers to access service requests and solutions.

Oracle Cloud Services

Cloud services that complement the Oracle Cloud.

  • Sales, Service & Marketing Cloud solutions CRMIT Solutions provides a complete set of services, from transition through go live, to post go live. This also includes modelling, design, administration and analysis of incentive compensation programs ranging from hundreds to thousands of direct or indirect sales professionals.

Offerings

  • Price Quote Management

    CRMIT’s Quote Management Solution has been developed to be deployed as part of the CRM solution to automate and centralize the entire quote management process for every opportunity


  • Mobile Solution for Oracle Sales Cloud

    mCRM is solution offered by CRMIT that allows users to manage their data at their smart devices


  • Email integration with Oracle Sales Cloud

    CRMIT Solutions offers a comprehensive solution to all Oracle Sales Cloud users who use email as channel of communication with their customers.


  • Fixed Scope Offering for Fast Track Implementation of Oracle Sales Cloud

    Go Live in as early as 4 weeks

    Today, most of the CRM software isn’t meeting the needs of today’s sales force, and the sales reps, managers, and companies are suffering massive losses. Oracle Sales Cloud provides a complete set of sales force automation and productivity capabilities - from accounts and opportunities to the pipeline and lead management

    Oracle Sales Cloud fixed scope offering from CRMIT Solutions is designed for organizations that seek a faster time-to-value on Oracle Sales Cloud implementations. It gets your business up and running on Oracle Sales Cloud in less than 4 weeks. The offering leverages Oracle’s best practices and agile approach. It provides customers with the fast track implementation of Oracle Sales Cloud to drive sales productivity through higher win rates, forecast accuracy, and lead conversion.

    Fixed Scope Offering for Oracle Sales Cloud - Datasheet

    Fixed Scope Offering for Oracle Sales Cloud - Presentation

    Oracle Sales Cloud Solutions from CRMIT

    CRMIT is Oracle’s Platinum level member and specialized partner for Oracle Sales Cloud. They offer a host of solutions for Oracle Sales Cloud, including consulting, sales planning, social sales, customer data enrichment, field sales automation, user adoption, training, CRM health check and independent testing services.


  • Computer Telephony Integration for Oracle Sales Cloud

    CRMIT’s CTI framework provides a seamless integration of Oracle® Sales Cloud with Telephony systems to unify contact center functionalities.


  • Fixed Scope Offering for Fast Track Implementation of Oracle Service Cloud

    Oracle Service Cloud – Industry Leading Web, Social and Contract Centre Cloud Solution

    To thrive in today's customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it.

    Oracle Service Cloud combines Web, Social and Contact Centre experiences for a unified, cross - channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort. The enterprise platform provides transparent reliability, unmatched security, and total Cloud freedom for mission critical customer experience delivery.

    The Oracle RightNow Cloud Service Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Service Cloud quickly, reliably with minimum - risk and maximum – ROI.


  • Social enablement for the Oracle Sales Cloud

    CRMIT’s Social CRM enables employees to collaborate effectively with team members, outside the line of formal authority, to accomplish organizational goals and to address challenges in a more quicker and effective manner


  • CRMIT's Oracle Accelerate Solution for Oracle Sales Cloud

    With 250 CRM deployments, 200,000 users & 1,000 man years of CX consulting across varied industries CRMIT Solution has been able to successfully develop a solution which would focus on travel organizations to effectively  collect widely distributed intelligence and insight and apply a structured framework to search and share knowledge.

    Today’s selling organizations face unprecedented competition, as well as imperatives from both company executives and shareholders to achieve higher levels of effectiveness and efficiency. Yet most of these companies are challenged with limited visibility of team performance, an inability to provide coaching for all sales representatives, and a lack of tools for building the pipeline. Oracle Sales Cloud uniquely delivers a wide range of functionality purpose-built for sales executives, sales reps, and sales operations professionals who must deliver more revenue with the same resources. A powerful foundation for selling, Oracle Sales Cloud seamlessly co-exists with and supports complementary Oracle Customer Experience Cloud solutions.

    Key capabilities of Oracle Accelerate Solution for Oracle Sales Cloud include:

    ·         Contact and Lead Management

    ·         Sales Force Automation

    ·         Territory Management

    ·         Sales Forecasting

    This fixed scope Oracle Accelerate Solution delivered by CRMIT Solutions for the Travel and Transportion industry is implemented using a Rapid Implementation methodology tested and developed by CRMIT to get you up and running on Oracle Sales Cloud quickly and reliably.

    Multi-national capabilities: this fixed scope Oracle Accelerate solution is available in the United States and can be rolled out globally through our subsidiaries in United Kingdom, Dubai, Malaysia, India, Australia and through the network of Oracle Accelerate partners worldwide.

Success Stories

Oracle Cloud Marketplace adds Field Sales mobility solution for Oracle Sales Cloud

Oracle CRM On Demand

Financial Services

Leading financial services company empowers customers with Phone Banking Experience with CRM Telephony Integration

Multinational bank enables Unified Communication with Computer Telephony Integration

Call center company improves Contact Center Management by enabling Computer Telephony Integration

Healthcare

Leading healthcare product manufacturer enables Call Detail Recording and Analysis for CRM on demand

Price Quote Management helps Ambu to deliver cohesive sales process

Oil and Gas

Argentina’s Oil Company adopts Computer Telephony Integration for CRM on Demand and Avaya

Professional Services

Business Process Outsourcing company improves Customer Interactions by enabling Computer Telephony Integration

Industrial Manufacturing

Security provider enables Contract Lifecycle Management by Quote Management Tool

Carpet Manufacturer enables Business Process Automation with Price Quote Tool for CRM on Demand

HighTechnology

High-tech company improves Revenue Gain through Sales Cycle by Quote Management solution

 

Oracle Marketing Cloud

Education & Research

Global Business School overhauls its marketing automation and lead management with Marketing and Sales Cloud

Oracle Service Cloud

Education & Research

Global University enables Student Profiling and Data Utilization with Service Cloud

Global University improves Mobile Experience by migrating to RightNow (Service Cloud) Customer Portal

Global Education hub improves Student Data Collection Processes with RightNow Service Cloud implementation

Global University improves registration process with RightNow Service Cloud to enable Student Experience

Travel & Transportation

Car Rental Services enables Assisted Service with Online Chat and Service Cloud

Airliner enables WCAG 2.0 AAA Compliance with RightNow Service Cloud Customer Portal Migration

Retail

Retail chain deploys Service Cloud to optimize Workflow Management

Retail Chain implements Incident Management with Service Cloud to address customer effectively

Utility

A Global Service Provider maximizes First-Call Resolution wit implementation of Service Cloud

Entertainment

Entertainment Group manages Service Requests using Service Cloud

Non-Profit Organizations

Non-profit Organization enables Computer Telephony Integration with RightNow Service Cloud

Financial Services

Global Investment Bank enables Agent Desktop with RightNow Service Cloud to maximize agent productivity

Multinational Bank enables Merchant Banking Support with Service Cloud to manage their customers effectively

Insurance provider enables Chat Integration for RightNow Service Cloud to improve customer retention

Consumer Goods

Global Manufacturing Corporation revamps RightNow Service Cloud Customer Portal for Mobile Responsiveness

Business Services

RightNow Service Cloud Contact Center Experience improves first resolution time for Global BPO

Oracle Sales Cloud

Logistics

Freight Brokerage Company moves Sales Process Automation to the Cloud to double revenue growth

Media and Entertainment

Digital Media Company implements Mobile Sales Automation with Sales Cloud

Food and Beverage

A leading winery drives increased Sales Performance & Productivity with Sales Cloud

High Technology

Services Group improves Sales Opportunity & Pipeline Management by implementing Sales Cloud

Engineering and Construction

Construction material supplier implements sales cloud to capitalize on business opportunities to increase customer focus

Window coverings manufacturer improves Dealer Network Management with Sales Cloud

Oil and Gas

Industrial Gas Manufacturer enables Sales Analytics to boost revenues

 

 

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