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The PwC Oracle Practice brings together extensive business and technology backgrounds that allow us to help solve complex business problems by leveraging innovative Oracle technology. We drive performance improvement by integrating process and technology solutions, capitalizing on our experience and product knowledge to address the customer experience, financial, human capital, operational, security, and compliance challenges that arise when undertaking significant transformations driven by Oracle upgrades or implementations. We bring deep industry-based technology expertise, collaborate, and share knowledge to envision what’s possible and turn possibilities into reality. We focus on solving business issues across multiple industry sectors, not simply implementing technology. We integrate our industry-specific business-process insight with deep technical knowledge of Oracle applications to enable strategic, sustainable business success. We bring our comprehensive assurance, tax and advisory expertise to help clients drive and manage change from day-to-day operations to large-scale, enterprise transformational change.
PwC provides the right blend of experience and knowledge that delivers a tailored solution to support our clients’ unique needs. PwC is a leader in providing business advisory services to some of the world’s largest organizations. As business integrators with system integrator capabilities, we help clients solve complex business problems leveraging Oracle technology from strategy through execution. With over 3,700 Oracle-dedicated professionals, we focus on driving performance improvement through each phase of the implementation process. We are a member of the PwC network of firms, which has offices in 157 countries and more than 195,000 people.
PwC led the world's first Oracle Cloud HCM and ERP implementation. We're leading one of the first cloud Finance projects in the private equity space and have delivered dozens of Cloud HCM projects across multiple industries. Our Oracle-based Cloud Solutions help companies reduce total cost of ownership by up to 60% over a ten-year period. PwC's Oracle Cloud Center of Excellence has developed specific methodologies, tools and accelerators to help our clients with Oracle Cloud implementations.
PwC received Oracle's 2014 Excellence Award for Specialized Partner of the Year: Oracle Cloud - Global. And, we're a recognized leader in IDC's Worldwide Cloud Professional Services and Gartner's Magic Quadrant for Oracle Implementation Services worldwide.
Oracle’s suite of enterprise software applications lies at the heart of many companies’ ability to realize a wide range of critical objectives - from improving day-to-day operations to realizing large-scale, enterprise-wide transformational change. But harnessing the power of Oracle applications, Oracle Fusion Middleware and database technology solutions and translating these enabling technologies into strategic, sustainable business outcomes requires a careful integration of technical Oracle application-specific insight and in-depth business and industry knowledge. To help companies achieve these business outcomes, PwC and Oracle commonly team together on engagements to provide our mutual clients with the valuable benefits inherent in an enterprise-wide approach to achieving speed of execution, greater efficiency and lower costs, with the appropriate level of internal controls.
We are helping clients in these areas:
Business Transformation, including: Oracle Cloud Financials Operations Transformation Oracle Cloud Human Capital Management CRM Transformation
Corporate Performance Management (CPM/EPM)
Governance, Risk and Compliance (GRC)
Security and Identity Management (IdM)
Business Intelligence (BI)
Application Managed Services
Our alliance with Oracle PwC is one of Oracle's elite "globally managed partners". As a long-term strategic partner, PwC receives significant recognition and dedicated account management support from Oracle.
For More Information: www.pwc.com/oracle
|Price Waterhouse & Asesores De Empresas S.R.L.|
|PricewaterhouseCoopers Services Pty Ltd|
|PricewaterhouseCoopers Tecnologia da Informacao Ltda (PricewaterhouseCoopers Tecnologia da Informacao Lt)|
|PricewaterhouseCoopers Audit OOD|
|pricewaterhousecoopers consultores auditores y compania limitada (pricewaterhousecoopers consultores auditores y com)|
|普华永道信息技术（上海）有限公司 (PricewaterhouseCoopers Information Technologies (S)|
|PricewaterhouseCoopers AG Colombia|
|PricewaterhouseCoopers Consultores, S.A.|
|Pricewaterhousecoopers Statsautoriseret Revisionspartnerselskab (Pricewaterhousecoopers Statsautoriseret Revisionsp)|
|PriceWaterhouseCoopers Business Solutions SA|
|Pricewaterhouse Coopers Consulting Hong Kong Limited (Pricewaterhouse Coopers Consulting Hong Kong Limit)|
|PricewaterhouseCoopers SDC (Bangalore) Private Limited (PricewaterhouseCoopers SDC (Bangalore) Private Lim)|
|PricewaterhouseCoopers Advisory srl|
|ＰｗＣコンサルティング合同会社 (PwC Consulting LLC)|
|PwC Advisory Services Ltd.|
|A.F.Ferguson & Co|
|PricewaterhouseCoopers Consulting (Philippines), Inc. (PricewaterhouseCoopers, LLP)|
|PwC IT Services Sp. z o.o.|
Republic of Serbia
|PricewaterhouseCoopers Audit SRL|
|OOO PricewaterhouseCoopers Advisory|
|Pricewaterhousecoopers Consulting (Singapore) Pte Ltd (Pricewaterhousecoopers Consulting (Singapore) Pte )|
|Price Waterhouse Coopers South African Firm (PricewaterhouseCoopers)|
|PricewaterhouseCoopers Asesores de Negocios, S.L. (PRICE WATERHOUSE COOPERS ASESORES DE NEGOCIOS, S.L)|
|PricewaterhouseCoopers Lanka Pvt Ltd|
|Öhrlings PricewaterhouseCoopers AB (Ohrlings PricewaterhouseCoopers AB)|
|資誠聯合會計師事務所 (Price Waterhouse Coopers)|
|PricewaterhouseCoopers Consulting (Thailand) Ltd. (PricewaterhouseCoopers Consultants (Thailand))|
United Arab Emirates
|PricewaterhouseCoopers (Dubai Branch)|
|PricewaterhouseCoopers Services Limited|
|PricewaterhouseCoopers (Vietnam) Limited|
This partner has demonstrated ongoing expertise, a successful track record, and superior customer satisfaction in Oracle Cloud implementations.
This partner demonstrates depth of implementation expertise and capabilities with 50 or more Oracle-certified implementation specialists in this product area.
This partner demonstrates sales, presales and implementation competency and business experience with these products.
This partner has been recognized for their proficiency in applying Oracle's solutions to solve the needs of customers in these industries.
Human Capital Management Creating a flexible and agile talent network
IFRS - International Financial Reporting Standards IFRS - International Financial Reporting Standards - new standard to replace US GAAP. Will have impact on many aspects of your business, including your Oracle environment.
Security and Identity Management Protecting reputation and reducing risk with enterprise security
Governance, Risk, and Compliance Balancing risk and growth through integrated governance, risk, and compliance
Corporate Performance Management Corporate Performance Management
Oracle E-Business environments Building an agile foundation for E-Business environments
Customer Success: PwC delivers Operational Efficiency for GE with Oracle ERP Cloud
Ziggo:The benefits of cloud-based ERP systems
Companies are increasingly aiming for greater agility and efficiency. The cloud has emerged as a significant tool to support that strategy.
A lot of companies also consider moving their enterprise resource planning (ERP) systems to the cloud. The new Ziggo has already done so. “Cloud ERP reduces a lot of complexity and makes sure that you always work with the latest software version”, says Bert Groenewegen, until recently CFO of Ziggo.
Merging of ERP systems
Following the acquisition of Ziggo by Liberty Global in 2014 the two cable companies UPC and Ziggo merged into one combined business, operating under the brand name Ziggo. For Bert Groenewegen, CFO of Ziggo at that time, this marked the start of an intense period. One of his tasks was to integrate the ERP systems of both companies and this had to be done quickly: within one year. He decided to move the new ERP system to the cloud, making Ziggo one of the first large companies in the Benelux with cloud ERP.
The Oracle products that were implemented were: Cloud: GL, AP, AR, FA, Tax, Sub ledger accounting, Collections, Cash Management, OTBI, BI Publisher, Financial Reporting. On-Premise (E-Business Suite R12): Project Costing, Order Management, Advanced Pricing, Inventory, Procurement, Inventory, ASCP, BOM, and Cost Management.
Bert Groenewegen: “One of the reasons for the merger between Ziggo and UPC was to reduce costs through the economy of scale, while of course continuing to deliver quality services to our customers. This gave the integration process a sense of urgency and it explains the compact time frame. We started in October 2014 with the aim to go live in January 2016. The context in which we worked was dynamic. We were integrating two large organizations with complex systems while at the same time hundreds of colleagues were leaving the organization. It is fair to say that it was challenging.”
PwC contributed to the project with project management, change management, technical support, knowledge support, best practice solutions, assurance and regulatory know how. In the Netherlands 15 PwC consultants worked on the project. They were supported by colleagues in China, India and the United Kingdom. PwC-consultant Jelmar de Vries worked side by side with Bert Groenewegen and he supported the choice for cloud ERP.
Jelmar de Vries: “One of the characteristics of cloud ERP solutions is that it forces an organization to work according to standardized processes and best practices. It is actually a great tool to synchronize processes when you are integrating two companies. But it is also a future-proof solution. For instance, it is very easy to expand cloud ERP to other countries and other parts of the world when your business is growing.”
Bert Groenewegen: “Cloud ERP reduces a lot of complexity and makes sure that you always work with the latest software version. So every bug fix and every new function is automatically available to the whole workforce. Also, much less maintenance is required. The time involved in upgrading cloud ERP is a fraction compared to upgrading ‘on premises-software’. All this helps to reduce operational costs and makes the total cost of ownership go down significantly.”
Jilmara de Vries: “With cloud ERP the cost model is changing. A traditional IT department is no longer necessary, just as the purchase of new software or upgrades is a thing of the past. Because of this, organizations become increasingly flexible, as you can almost immediately terminate a certain activity. I am quite convinced we may be witnessing the end of standalone ERP solutions.”
Growing the business
Bert Groenewegen: “I believe in standardized business processes and even more so when financial processes, accounting and procurement are involved. In essence, these functions are the same in any company, which means system solutions can be replaced by standardized solutions. In general, standardized software is a translation of what is a best practice in the market. It simplifies processes, is easier to work with and feels more familiar.”
“Unfortunately many companies think they are different. And though in some cases this may be true, in most cases it is not. And it’s almost certainly not true when finance, accounting and procurement are concerned. At Ziggo, accounting and finance moved to the cloud as of January 2016. Supply chain and procurement will follow in eighteen months’ time. This way the new Ziggo can keep growing its business.”
PwC Oracle Success Story - Turkey - Kibar Holding’s Financial Affairs and Budget Department team, IT team and Oracle business partner PwC, put an efficient and open-to-improvement "Management Reporting System" into practice with a project which was specifically developed for budget planning and consolidation based on the Oracle Hyperion Financial Management product. With the project, 25 staff members/days were conserved, while the failure rate was minimized. Read more here
Azim Premji Foundation: PeopleSoft Campus Solutions Implementation
Azim Premji Foundation (APF) is a not-for-profit organization that has been working for more than a decade towards making deep, large scale and institutionalized impact on the quality and equity of education in India, along with related development areas. Any large scale educational change requires significant and sustained effort over many decades and can be achieved through working at multiple levels as well as on several areas simultaneously. The Foundation today works in eight states which together have more than 35,000 schools. Over the next few years, the Foundation plans to have about 50 District Institutes, 30 schools and over 4000 employees
APF has associated entities like Azim Premji Foundation for Development (APFD), Azim Premji Educational Trust (APET), and Azim Premji University (APU).
For such a large scale operation, it is necessary for the Foundation to keep a close tab on the expenses incurred, ensure employee career development and tracking, and manage the student’s life cycle for the University it operates.
To manage this scale of operation, the Foundation decided to go with an integrated enterprise solution. The Foundation evaluated multiple products and implementation firms and selected Oracle PeopleSoft Solutions because of its flexibility, scalability, adoption of global best practices, and maintainability aligned towards the Foundation’s overarching requirement of a single platform strategy.
The Foundation chose Oracle Diamond Partner PwC to help implement the Oracle PeopleSoft Enterprise Solution comprising of Finance, Supply Chain, Human Capital Management, and Campus Solutions.
PwC has been a strategic partner for Oracle in implementation of such large scale transformation projects in PeopleSoft platform in India. With extensive consulting knowledge and technical expertise PwC was the trusted advisor of choice.
This was the first implementation of its kind where the application is hosted over the cloud. It was a clear mandate from Venkatraman that the systems had to be hosted over the cloud. The Foundation did not want to invest in hardware and data centers or maintain any in-house IT systems staff.
Having won the client’s confidence on the technology capabilities, PwC worked with the client to achieve the project’s key objectives through continuous project monitoring by the senior leadership at PwC and the Foundation. With support from senior management, the track leads on the ground delivered the scope of work on time. A significant amount of time was spent in the User Training and Acceptance Test stages where almost 1500 test cases were executed by the Core users of the foundation before declaring the solution ready for go-live.
One of the unique aspects of this project was the change management method that was adopted during the go-live and subsequently during the stabilization stage. Transition from the existing intranet portals to the ERP platform was not easy. End user surveys conducted by the Foundation showed that the user experience of the legacy application was better than the ERP solution rolled out. PwC took this as a challenge to increase the adoption over a period of time. The PeopleSoft Enterprise Portal was developed and rolled out taking into consideration the minutest inputs from various function owners, end users, branding team and IT team and taking cues from the existing portal. The end result was a huge success - it increased the adoption of the ERP system over time significantly.
This project establishes PwC as a leader in technology transformation projects in PeopleSoft platform. “While in one hand we are the first to implement PeopleSoft on Cloud in India, our approach is to fulfill the daily aspirations of employees (users) from any technology being rolled out. This solution helps the Foundation reduce its cost of operations, inefficiencies and makes access to information much easier, thus enabling the Foundation to work towards its vision of being an agent for a just, equitable, humane and sustainable society. We believe that we (PwC) have been able to give, in whatever small way, something back to our society” – says Saumyendra Bhattacharyya, Oracle Consulting Head, PwC India
Today, with all the processes running in PeopleSoft, gone are the days where multiple spreadsheets were the norm of the day and MIS generation was challenging for the Foundation. Performance cycles run like clockwork and an employee in the Foundation gets full visibility on their employee related functions such as Medical Assistance, Travel Requests and Settlements, Insurance, Compensation, Leaves, IT Declarations, Reimbursements, and Employee Benefits & Settlement. Financial reporting and MIS happens from the system and is quick, Procurement to pay is tracked along with budgetary controls, student enrollment, fee collection, course administration and grade sheets generation. Moreover there is transparency and less ambiguity.
Words from K K Venkatraman, CIO of Azim Premji Foundation - “It has been a fruitful journey so far. The solution has been a huge benefit, and the majority of the processes have now been streamlined substantially.”
The Post go-live stabilization of the system allows for more time to be spent on bringing additional improvements and enhancements to the product and the processes. The focus in the future is to reduce the cost of maintenance and reap the benefits of more features of PeopleSoft solutions which would benefit the organization.
© 2016 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com.
Max Group of Companies in India: PeopleSoft Human Resource and Learning Management Implementation
Max Group of Companies (Max) is a well-known diversified group in India having interests in financial services (life and health insurance), healthcare, manufacturing and senior lifestyle living sectors. The group currently is divided into 3 holding companies, each listed in Indian bourses (Max India Limited, Max Financial Services Limited and Max Ventures and Industries Limited). Each holding company has a set of subsidiaries – Max Life Insurance Company Limited, Max Bupa Health Insurance Company Limited, Max Healthcare (multiple legal entities holding 13 hospitals), Max Specialty Films Limited, Max SkillFirst Limited, Antara Senior Living Limited etc. The group has a pan India presence and has more than 18,000 employees.
Each of the group companies had different HR policies, processes and procedures, and using different IT applications to manage their HR processes and reporting needs. The processes and policies were specific to each entity and lacked a group-level synergy, standardization and each entity was at various stages of process maturity.
In 2013, the group decided to bring standardization and synergy across their HR processes in each entity and build a world-class HR application, having a single platform across the group. This resulted in a large and ambitious transformation journey to harmonize the HR processes and automate the same by implementing PeopleSoft HRMS ERP application across the group. Max evaluated multiple ERP platforms before finally selecting Oracle PeopleSoft because of its depth of functionalities, scalability and robustness. PwC was chosen as their trusted advisor in this transformation journey after a detailed evaluation process.
The project was kicked off in January 2014 and the harmonization of processes together with the solution blueprint and necessary technical documentation was completed in July 2014. Thereafter the implementation was broken into several waves and phases:
▪ Phase 1
➢ Wave 1 covered the Core HR, Compensation & Benefits, Time & Labor and Absence Management modules that went live in February 2015
➢ Wave 2 included two major bespoke solutions Online Exit Process and Flexi Basket Plan. The PeopleSoft Global Payroll module was also implemented– All three functionalities went live in March 2015
➢ Wave 3- Performance Management module of PeopleSoft that went live in April 2015 and since being used by all entities to manage their entire goal setting to final performance evaluation process, increment letter generation and Enterprise Learning Management module of PeopleSoft to manage all L&D related activities
▪ Phase 2
➢ PeopleSoft Enterprise Portal and Recruitment module went live in March 2016 and is currently extensively used by the group entities to drive the end-to-end processes of recruitment.
This was a large and complex engagement for both Max and PwC for multiple reasons – the diversity in business processes of each entity due to different industries they belong to and the unique workforce and their nuances (e.g. Max HealthCare had a completely different demographic of their employees compared to Max Life or Max Specialty Films), different levels of maturity at which each group company was operating with respect to IT systems, and availability of good quality data to name a few. It took a strong Project Management Office led by the HR sponsorship team to stitch the various levers of the engagement into a single project plan, develop a strong change management plan, driving multiple rounds of prototyping and testing and most importantly recognizing and splitting the overall scope into multiple phases, thereby overcoming multiple challenges and reaping the benefits of the engagement.
Today, all entities of Max Group use the single HR platform named “Disha”, and follow a streamlined set of HR processes, controls and features of “Disha” to manage their employees’ hire-to-retire lifecycle. During the course of implementation, lessons learned were shared across entities resulting in many of the group companies taking instant benefit of the more advanced and better controlled HR practices of other entities, common reports and controls were developed, better workflow and alert mechanisms were introduced and automated through “Disha”. E-Learning has been rolled out using ELM module and through various extensions of ELM module, Max SkillFirst has been able to manage their entire training function and reporting efficiently in Disha.
Here is what Suresh Ramasubramanian, ex HR Head of Max India and member of steering committee of Disha project had to say: “ …It gives me immense pleasure to (formally!) communicate that DISHA is now live & working at Max. On behalf of the Disha Steering Committee, PMO and all of us at Max, a big thank you and congratulations to the wonderful team at PricewaterhouseCoopers for a well-coordinated, sustained & dedicated effort to help bring us to this stage … Look forward to working in step collaboratively with you & your team to enable HR at Max to be ‘Simpler, Faster, Better”.
Some of the key achievements / benefits entities from this group-wide HR platform included full automation of PMS processes and associated reporting, proactive alerts and controls at various stages of employees’ life-cycle and improvement of data quality. Here is what Atul Pandey, group HR head of Max Ventures and Industries has to say about PwC: “I am writing to express my sincere thanks to you and your team for their support in successfully completing the annual increment cycle in PeopleSoft PMS for our workmen & supervisory Staff. For MSFL moving towards this automation is a great change as from many years we were depending on the manual process…”
Max Life, the largest entity in the group has been at the forefront of this entire transformation journey. Not only it helped other entities by sharing best practices, it also took the center-stage during the business blueprinting stage to finalize and standardize business processes and helped the project move forward and meet the deadlines. Here is what Ankur Kapoor, Vice President HR of Max Life Insurance has to add after the completion of increment cycle for 2015-16 in Disha: “… We successfully completed the PMS process on Disha with publishing all the letters on the 31st. It has been a roller coaster ride over the last few months with the pressure building up specifically over the last few days. A big thank you to all of you in PwC who have been involved in the cycle ... whether front ending with us or working behind the scenes to ensure successful completion. Without your wholehearted commitment and helping us with some crucial last minute changes (which seemed to be never ending), this would not have been possible. PwC was like an extended part of the C&B team, working with us through this process. We really want to take this opportunity to let you know how much we appreciate it…”
Today, with all the processes running in PeopleSoft, gone are the days where multiple excel sheets were the norm of the day and MIS generation was difficult for entities. Performance cycles are like clockwork and an employee across Max Group gets full visibility on all their employee related functions such as Compensation, Leaves, IT declarations, Reimbursements, Training History, Internal Job Postings (within entity and across Max Group) and Employee Benefits & Settlement etc.
The journey has not ended yet. The group has already set ambitious targets to take Disha to the next level – like developing Mobile Applications on Disha for select functions. One such function, viewing leave balances and applying / approving leaves through the App, is already piloted in Max Life. Plans are ready for several other HR functionalities to be exposed through the Mobile App.
© 2016 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us