Patch Solutions Pty. Ltd.

Po Box 526,
Ferny Hills, QLD   4055 Australia
www.patchsolutions.com.au

Overview

OUR ORGANISATION

Patch Solutions is a leading provider of Oracle Human Capital Management (HCM) solutions and services in Australia, the Philippines and the APAC region generally.

We have worked with Oracle systems and applications since 2000, and focus wholly on HCM products and services for Oracle’s Cloud HCM and E-Business Suite HCM product lines.
 

OUR PEOPLE

Our consultants are business professionals with the industry and product experience you need to help you achieve the success you expect. They are Oracle-certified in Cloud or EBS HCM products and a continued investment in training and internal system upgrades ensures that we maintain our knowledge levels.


Our objective always, is to provide a consistent, high quality experience for you and by doing this, we lay the groundwork for and then deliver, a strong return on your investment. We firmly believe that generally, a phased implementation of application modules with early benefits is the best overall, long term strategy for success. As a result, we continue to work closely with our customers and we pride ourselves on our strong and ongoing relationships.

OUR SERVICES

We work closely with Oracle in a number of capacities including:
• As an implementation partner on successful solutions from under a thousand up to 150,000 employees.
• As a certified Oracle University training partner, teaching and guiding Oracle’s own consultants, other partners and Oracle customers on both Cloud and EBS HCM applications
• In an advisory capacity for development, localisation & training development

We work directly with you to provide:
• A full service lifecycle solution, from project management through all aspects of the implementation to post production and ongoing support
• Implementation of individual HCM modules specific to your organisation’s requirements
• Accelerated implementation of modules for HCM Cloud
• Training either through standard Oracle University courses or custom workshops

Services include:
• Business Process review, documentation, training development and delivery skills
• Project Management
• Implementation for Cloud and EBS – HR, Payroll, Talent, Learning, Compensation, Recruitment, Analytics and Reporting, Time & Labour, Interfaces and Integrations
• Applications Database Administration for EBS
• Experience in Australia, Philippines, Singapore, Thailand, Hong Kong, US, Jamaica, New Zealand, Mexico, PNG, Dominican Republic
 


 

 

Subsidiary Companies

CountrySubsidiary Company

Philippines

Patch Solutions Consulting Services Group Inc.

Cloud Excellence Implementer

This partner has demonstrated ongoing expertise, a successful track record, and superior customer satisfaction in Oracle Cloud implementations.

Learn more about Cloud Excellence Implementers

Human Capital Management

Specializations

This partner demonstrates sales, presales and implementation competency and business experience with these products.

Learn more about Oracle Specializations

Applications

  • Oracle EBS R12.1 Human Capital Management
  • Oracle HCM: Oracle Fusion HCM Solutions

Cloud Services

  • Oracle Global Human Resources Cloud

Oracle Cloud Services

Cloud services that complement the Oracle Cloud.

  • Patch Solutions Cloud Implementation Services Patch Solutions provides Oracle HCM Cloud implementation, training, integration services. We offer an integrated package of HCM Cloud and EBS Payroll. By achieving a Specialized distinction in Oracle Global HR Cloud and EBS HCM, Patch Solutions has been recognized by Oracle for its expertise in delivering services.

Offerings

In order to distribute Oracle products and Oracle Premier Support, Oracle PartnerNetwork members must execute the necessary distribution agreements and meet applicable competency requirements.

Applications

  • Oracle E-Business Suite

Cloud Services

  • Oracle Cloud: PaaS and IaaS
  • Oracle HCM Cloud

Database

  • Data Warehousing
  • Enterprise Manager
  • MySQL
  • Oracle 1-Click Technology for Midsize Companies
  • Oracle Database
  • Oracle Database Appliance

Engineered Systems

  • Oracle Database Appliance

Middleware

  • Application Grid
  • Data Integration
  • Developer Tools
  • IT Architecture
  • Identity Management
  • Oracle Application Integration Architecture
  • Oracle Business Intelligence Foundation
  • Oracle Endeca Information Discovery
  • Oracle Service-Oriented Architecture (SOA)
  • Oracle Unified Business Process Management
  • Oracle WebCenter Content
  • Oracle WebCenter Portal
  • Oracle WebCenter Sites
  • WebLogic Server

Server And Storage Systems

  • Oracle Database Appliance

Success Stories

Oracle HCM Cloud and integrated Recruiting/Onboarding and Learning for a financial services provider in Australia

 

Background:

•Company is a growing and global provider of retirement financial services

•Company wanted integrated Talent Acquisition and core HCM functions with interface to existing Payroll

 

Oracle Cloud Solutions:

•Oracle Human Capital Management Cloud

•Oracle Taleo Recruitment & Onboarding

•Oracle Taleo Learn

•Oracle Transactional Business Intelligence

 

Implementation:

1.Cloud HCM, Recruitment and Learning all implemented with Oracle delivered out-of-the box integration

2.HCM Extract provides scheduled regular interface to 3rd party payroll system

 

Results:

•Fully integrated HCM solution from hire through to export for payroll processing to non-Oracle payroll

•Management insight for employees, managers, executives and HR practitioners

•Consolidated reporting for both HCM and selected absence information


Oracle HCM Cloud and integrated Payroll Implementation for leading financial services provider in Australia and New Zealand

 

Background:

•Company is a leading global provider of financial and share registry services

•Company sought the enablement of modern Talent Management integrated with core HR functions and Payroll

 

Oracle Cloud Solutions:

•Oracle Human Capital Management Cloud

•Oracle Talent Management Cloud

•Oracle Time and Labor/Absence

•Oracle Transactional Business Intelligence

Plus delivered integration with hosted eBS Payroll

 

Implementation:

1.Used a phased approach starting with the HR foundation setup for Goal Setting and Performance Review

2.Moved to full HCM in the Cloud including Time and Labor and Absence Management

3.All Employee and Manager self service entry and management into Cloud HCM including access to Pay advices returned from the fully integrated hosted eBS Payroll for Australia and New Zealand

 

Results:

•Fully integrated HCM solution from hire through to payment with management insight for employees, managers, executives and HR practitioners

•Single user experience for all employees, managers and professional users

•Powerful and flexible reporting


Oracle E-Business Suite Human Resources and Payroll Localization for a Global BPO/Call Center

 

Background:

  • Company operates in 130 locations across 14 countries
  • With continuing business expansion, Company extends the use of Oracle E-Business Suite Human Capital Management to countries of operations

     

Oracle On-premise Solutions:

  • Oracle E-Business Suite Human Resources
  • Oracle E-Business Suite Payroll

 

Implementation:

Company project team and Patch Solutions partnered and successfully completed the phased implementation of Oracle Human Resources and Payroll Localization for the Philippines, Jamaica and Dominican Republic.

 

Results:

  • Inclusion of the Philippines, Jamaica and Dominican Republic in global HR and Payroll reports, having Oracle as the single source of workforce data
  • Delivery of required pay components, balances, employer and employee information and calculations to meet legislative requirements in the Philippines, Jamaica and Dominican Republic through Localization packages developed by Patch Solutions

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