Comtrade System Integration d.o.o. Beograd

Savski nasip 7,
Beograd,   11070 Republic of Serbia


Comtrade System Integration services the complete application development and solution implementation lifecycle, offering clients comprehensive application design, development, maintenance and support. As a company, we are committed to providing value through transparent client communication, an incremental development process and by hiring qualified staff with the education and experience to help clients solve their business challenges. A particular segment of the company's business is design, implementation, consulting and technical support in the domain of network and system infrastructure, mission critical system planning and implementation.

Comtrade System Integration also leverages long-term partnerships with industry leaders such as Microsoft, IBM, Oracle, EMC, Cisco, HP and VMWare to offer implementation of CRM, ECM, ERP, EPM and ICT systems delivering a powerful combination of technology and comprehensive software solutions.


With years of experience in providing ICT solutions for such a complex environment like the public sector we can surely say that our expertise and in depth understanding of the area ideally positions us for delivering superior high-quality services and systems for Government and Public Administration.

Custom Application Development on various platforms including Microsoft, Oracle, IBM delivering on-demand solutions, solutions tailored to specific customer needs.

Business and Systems Integrations includes integration of enterprise applications, data business process, security mechanisms and A2A, G2G, G2B, B2B system integration, delivering improvements in utilization of existing applications, data transparency, data exchange and data redundancy reduction, while simplifying maintenance and support.

ICT System Integration and Support including Storage and Server platforms, Disaster Recovery and Business Continuity Solutions, Backup consolidation, Virtualization, System and Network infrastructure Design, Implementation and Support.

IT Security consulting services and solutions, such as digital signatures and certificates, security compliance solutions are included in our offer.

eSolutions include web applications, portals, solutions for transactional services, eArchive solutions, and consulting services and solutions for electronic document management.

Partner Driven Business Solutions include Microsoft Dynamics NAV, EMC Documentum, Oracle Siebel CRM, Oracle EPM Hyperion, Oracle CX, Oracle HCM and others.


We provide services and solutions to Telecom Service Providers including mobile & fixed line operators as well as ISPs. We deliver primarily end-to-end solutions, solution integration and professional services over wide range solution areas.

Delivering ‘best-of-breed’ and ‘best-of-suite’ solutions to communication service providers across a wide spectrum of solutions areas covering:


Sales and Marketing Solutions

  • Customer Self-Care Portals (Web, IVR, Mobile),
  • SDPro Sales Support Tool / Point of Sales (own solution)
  • Operational and Analytical CRM
  • Partner-Reseller Applications
  • Offering Engine Product Catalogue (own solution)


Integration across OSS/BSS

  • Automation of Order Management & Fulfillment
  • B2B Partner Integration
  • Customer Care / Sales Channel Integration


OSS and IT Service Management

  • Integrated Service Management
  • Problem and Incident Management
  • Service Level Management (SLA Monitoring)
  • IT Infrastructure and Telco Infrastructure Management


ICT System Integration and Professional Services

  • Storage and Server platform, Disaster Recovery and Business Continuity Solutions, Backup consolidation
  • Various OS platforms implementation
  • IT network designing, implementation and support
  • Backbone network design and consolidation (LLD)
  • Custom Application Development & Integration, Testing, Project Management, On-demand services
  • IT Consulting in ITSM, SOA, and Software Engineering



Besides delivering complete ICT solutions for specific clients like ministries and public administration, we have successfully executed projects in the private market segment, specifically targeting large enterprises and gaining significant experience and competence in the following areas:

  • Business Support Systems
  • ICT System Integration and Support including Storage and Server platform
  • Disaster Recovery and Business Continuity Solutions
  • Backup consolidation
  • Various Platforms Implementation
  • Network Infrastructure design, implementation and support
  • Value Added Services Systems
  • Mobile Content Providing
  • Professional Printing Solutions
  • Custom Application Development
  • Business Solutions (Oracle Siebel CRM, Oracle CX, Oracle HCM, Oracle EPM, EMC Documentum)
  • Security Solution design and implementation



As a trusted partner, we have helped storage vendors and vendors of data-intensive solutions through providing necessary storage technology and software development expertise to build successful and highly innovative technology solutions.

Our Storage Management software R&D labs offer clients to increase their competitiveness, access leading-edge knowledge and overcome issues related to growth, security and information management, as well as accelerating product development through extended capacity in all key software development areas and disciplines including software engineering, project management and quality assurance.


Storage Software Design and Development Services for Vendors of data intensive solutions

  • Consulting regarding Storage Technology and Solution definition
  • Software Engineering regarding Performance optimization and application development
  • Re-Engineering of applications


Storage Software Design and Development Services for Storage Vendors

  • Consulting regarding architecture, technology and testing conceptualization
  • Software Engineering regarding end-to-end product development, joint product development, maintenance and support
  • Re-Engineering involving customization and integration, performance optimization and web enablement


Typical Engagements include end-to-end product development, product architecture design, product enhancements, testing and maintenance.

Storage Management Software � covering a wide range of storage management operations including core storage management technology, data movement, backup/recovery, hierarchical storage management, archiving, SAN and device administration, media and library management, storage resource management.

High-End Environments � involving always-on environments (Telco, eSolutions), clustering technologies (MS Cluster Server for Windows, HP MC/ServiceGuard on HP-UX, VERITAS Cluster Server for SUN Solaris), applications/databases (managing high available applications and making applications high-available), directory services (MS Active Directory, Novell sNetware Directory Services, Banyan sStreetTalk).

Data Management Stack � applications (Exchange, SAPR/3, Lotus Notes, MS SharePoint), databases (MS SQL, Oracle, Informix, Sybase, DB2), file systems (NTFS, VxFS, UFS, HFS), Volume managers (LVM, VxM, LDM), operating systems (Windows, Linux, Solaris, HP-UX, Novell, AIX)

Storage Devices � High-end disk arrays from vendors such as HP, EMC and Hitachi, protocols and interfaces of storage devices, including SCSI, Storage Tek ACS, ADIC AML/DAS, MS RSM; Storage Area Networks (SAN) technologies, such as Fibre Channel, SCSI Extended Copy, discovery; Network Attached Storage (NAS) protocols such as NDMP.

Software Building Blocks include blocks that can easily be integrated in storage vendors solutions like Filesystem SRM Reporting, Email Archiving Agent, NDMP Data and Tape Server, MS Exchange Utilization Reporting, Filesystem I/O Traffic Reporting, Filesystem Filter Driver, Multi-platform SCSI Module.



We offer comprehensive business solutions for financial institutions in the following business segments:

  • Multi-channel management � range of solutions for effective customer communication, enabling banks to better understand their customers, coordinate their marketing activities and manage cross-selling strategies, including solutions for - Banking counter, Internet banking, Telephone banking, Mobile banking, Multimedia terminals
  • Sales and service effectiveness �introducing new business models and implementing a system for managing products and services, improving the quality of customer interaction.
  • Branch Transformation & Optimization � optimization of IT environments, enabling effective identification of new business opportunities, and management of issues and risks.
  • Modernization of business support services � consulting on optimal solutions for support service by planning necessary allocation of employees and resources to shared service centers.


We provide services in the areas of Business and technical consulting, Project management and project management support, Outsourcing, development and support of e-business solutions and customized applications, Consulting, building a test environment, setting-up processes, managing and performing tests, Employee training to facilitate the use of implemented solutions.

  • Business Process Management � BPM
  • Consulting services, Analysis and Modernization of business processes, Development and Implementation of customized solutions, as well as maintenance and support services.
  • Customer Relationship Management � CRM
  • Enterprise Performance management (Financial Planning and Consolidation (EPM)


We provide consulting services, analyze your business processes and implement a CRM solution, helping you to connect your back-end systems and integrate the data from different organization departments in one place.


We also provide Solutions and Services for the Insurance Industry

  • Back �office systems
  • Data warehouses and business intelligence
  • Business process management
  • e-Business in the insurance industry


ICT System Services

  • ICT System Integration and Support including Storage and Server platform
  • Disaster Recovery and Business Continuity Solutions
  • Backup consolidation
  • Various Platforms Implementation
  • Network Infrastructure design, implementation and support
  • Security Solution design and implementation




Subsidiary Companies

CountrySubsidiary Company

Bosnia and Herzegovina

Comtrade System Integration d.o.o. Sarajevo


ComTrade d.o.o.

United Arab Emirates


Cloud Excellence Implementer

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