Data integrity for Oracle CRM On Demand Accurate contact data is crucial to making the most out of any application and to guarantee effective relationship management. With organisations estimating that they waste 19 percent of revenue on bad data, don’t let your organisation be part of this statistic
The QAS for Oracle CRM On Demand solution enables customers to validate and
quickly capture accurate contact data within Oracle CRM On Demand. The solution
combines the powerful Experian QAS contact data search engines with the depth and
quality of Experian data and makes these available seamlessly within the Oracle CRM
On Demand system.
Among the benefits of using this solution:
• Accurate capture of contact data within Oracle CRM On Demand with proven
Experian QAS search engines
• Search across international data and enhancement data such as Mosaic and Grids
• Configuration editor that enables you to configure the solution according to
• Fully managed service, including 24/7 infrastructure support
• Reduced data administration time and costs
• Effective communication with your customers
The QAS for Oracle CRM On Demand solution is hosted entirely by Experian QAS in
its secure data centres in the U.K. and U.S. Customers receive an account with the
proven QAS Pro On Demand, which provides the underlying search engine
functionality. The online Web help entirely covers the installation steps, configuration
options, and end-user information necessary to set up the solution within the
customer’s Oracle CRM On Demand environment.
After installing and configuring QAS for Oracle CRM On Demand, the CRM user will
have a Search button for each address on the Accounts, Contacts, and Leads record
types. This button will be available on the New and Edit screens, the Detail screens,
and the Quick Create screens and also for the child addresses. Clicking the button
causes the configuration details to be checked and a validation search to be performed
on the existing address. If no address is currently held in the CRM system or the
existing address cannot be verified, the user will be guided through the steps to find the
correct information. Once accepted, the required information is returned to Oracle
CRM On Demand.
The QAS functionality allows users to capture addresses seamlessly from the Oracle
CRM On Demand application as shown above.
Experian QAS Environment
QAS for Oracle CRM On Demand 1.0
Oracle CRM On Demand R18
|Solution Availability||United Kingdom|
|Company Size Solution is Targeting||50 - 100|
|Open Source Solutions||No|
Data integrity for your Oracle® E-Business Suite, PeopleSoft Enterprise and Siebel eBusiness Applications
The Data Quality Challenge: The importance of data integrity in today's worldwide market is undisputed. Increasing legislation around data protection and identity fraud, and higher customer service expectations, are pressures forcing data to be viewed as an organisational priority. Data is constantly changing; organisations have to take a consistent approach to managing data integrity as poor data can significantly impact your bottom-line: Operational efficiency may decrease. Decision-making may be compromised. Customer relationships may be damaged.
The facts: The perceived value of a companies data is between 37-40% of the total value of the whole company. Over 80% of organiations believe innaccurate data costs money, across the whole company. 97% of organisations claim they are driven to keep data clean yet only 14% manage to ensure it's 100% accurate and only 1 in 4 organisations have a data strategy.
The solution: An effective data strategy will benefit your whole organisation – from your Marketing, Finance, IT and HR departments, to your website, intranet and call centre. With over 10,000 customers worldwide, QAS has been in the data quality business for 17 years helping organisations like yours build data strategies and implement tailored solutions.
The tools: QuickAddress, from QAS, is designed to quickly capture name and address data and maintain it over time. Up to 80% of keystrokes can be saved, and all entries to your database are accurate and consistently formatted. Using QuickAddress solutions within your existing applications will ensure you maximize your IT investment and make the most out of the data held within.
Time for a data healthcheck?: If you would like a clearer view of your data we offer the following free-of-charge service:
Step 1: A small sample of your database is run through our batch-cleansing product.
Step 2: A detailed report is produced giving a clear breakdown on the quality of your contact data.
Step 3: A data consultant then prescribes the solution and strategy best suited to your organisation’s needs.
Email firstname.lastname@example.org to register for your free data healthcheck!
QuickAddress for Oracle® E-Business Suite: QuickAddress is integrated into the following applications (11.5.3 - R12): Oracle E-Business Suite Human Resources Management, Oracle E-Business Suite Financials, Oracle E-Business Suite CRM, Oracle E-Business Suite CRM, Oracle E Business Suite Student System, Oracle iRecruitment.
QuickAddress for PeopleSoft® Enterprise: QuickAddress is designed for use within the following PeopleSoft Enterprise applications (for PeopleSoft 9 and earlier versions): Peoplesoft Enterprise CRM, Peoplesoft Enterprise HRMS, Peoplesoft Enterprise Student Administration
Certified integrations are also available for JD Edwards EnterpriseOne applications. Visit www.qas.com/peoplesoft.
QuickAddress for Siebel® eBusiness Applications: QuickAddress is seamlessly integrated into a range of Siebel eBusiness applications including: Siebel Sales, Siebel CRM Professional Edition, Siebel Marketing, Siebel Call Centre & Service
QuickAddress is available within Siebel 7, Siebel 7.7, Siebel 7.8, Siebel 8 and Siebel 8.1. Visit www.qas.com/siebel.
* Fast and accurate name and address capture
* Easy to use, requiring minimal training
* Data stored in consistent format
* Address data available for 18+ countries
* Append additional data (e.g. names, business)
* Improved data quality
* Streamlined administration processes
* Increased call centre capacity
* Enhanced customer experience
* Increased marketing ROI