Membership Level: Gold

Clicktools for Oracle CRM On Demand

 Clicktools Ltd

Clicktools Ltd
Suite 7, Branksome Park House,
Poole,   BH12 1ED
United Kingdom

Solution Summary:
Clicktools enables you to rapidly build and deploy surveys, landing pages and custom forms and update Oracle CRM On Demand in real time.

Solution Profile:

Staying in touch with your customers has never been more important. Clicktools for Oracle CRM On Demand makes it easy to gather information at all points of the customer journey and automatically update your CRM system.

Connecting customers and CRM

In today’s fast moving, multi channel world, maintaining a single and comprehensive view of the customer can mean the difference between success and failure.

CRM systems are only as good as the data they hold. Old, incomplete or inaccurate customer records lead to frustrated employees, annoyed customers and lost profits.

Across the customer journey there are many opportunities to gather feedback and collect and update information be it from existing customers, new prospects or business partners. Collecting that data effectively, in a way that reinforces your brand and then automatically creating or updating customer records typically requires scarce technical resources, making it expensive and causing delays to key marketing and sales programmes. Until now.

CLICKTOOLS for OracleCRM On Demand

Clicktools enables you to rapidly build and deploy surveys, landing pages and custom forms and update Oracle CRM On Demand in real time. Clicktools provides everything you need to:

Build any survey, web form, call script or landing page without the need for technical resources.

Deploy via web, email or contact centre, using Oracle CRM On Demand workflow where appropriate.

Automatically update Oracle CRM On Demand including custom objects and fields.

Analyze results using Clicktools advanced, real time statistical analysis tools.

Embed results in Oracle CRM On Demand dashboards or use Clicktools Analytics to create executive dashboards and reports.

Clicktools is used to gather information at all stages of the customer journey. Here are just a few examples of how your business can benefit from Clicktools.

Improve your sales pipeline by automatically creating new leads in Oracle CRM On Demand with complex web to lead forms.

Enhance your customer experience by gathering and acting on feedback from customers.

Increase campaign effectiveness by building professional landing pages.

Streamline your help desk with complex web to case support requests.

 

Key Features

Clicktools provides the richest functionality in its class to users of Oracle CRM On Demand.

Flexible. Build any survey, landing page or customer form with a choice of seventeen question types and full control over look and feel to reinforce your brand image. Support for all ISO standard languages, including graphic character sets.

Real time. Automatically update CRM as soon as the data is entered on the form ensuring staff always see the very latest information about customers.

Easy to use. Requires no technical skills to build and deploy professional data gathering forms. Mapping tool makes it easy to link form content to CRM objects and fields, including custom objects/fields.

Quick. Respond rapidly to business needs by building and deploying forms in minutes or hours, not days or weeks.

Reliable. Software that won’t let you down backed up by people who know what service is all about.

Clicktools is the only fully featured application for surveys, landing pages and custom forms that is integrated fully with Oracle CRM On Demand. With Clicktools and Oracle CRM On Demand, companies can be confident that their customer records are always up do date.

Distinguishing Features:
Any distinguishing features

Solution Details
Solution Availability NA
Industries Non-Industry Specific
Oracle Products Oracle Customer Experience Cloud
Company Size Solution is Targeting > 1500
Open Source Solutions No


 Clicktools Ltd

Clicktools Ltd
Suite 7, Branksome Park House,
Poole,   BH12 1ED
United Kingdom

CLICKTOOLS FOR ORACLE CRM ON DEMAND Clicktools enables organisations to rapidly build and deploy web forms, surveys, call scripts and landing pages which automatically update Oracle CRM On Demand.

Detailed Description

Clicktools enables you to rapidly build and deploy web forms, surveys, landing pages and call scripts and update Oracle CRM On Demand in real time.

Clicktools provides everything you need to:
- Build any form, survey, form, landing page and call scripts without the need for technical resources.
- Deploy via web, email or contact centre.
- Automatically update Oracle CRM On Demand including custom objects and fields.
- Analyze results using Clicktools advanced, real time statistical analysis tools.
- Embed results in Oracle CRM On Demand dashboards or use Clicktools Analytics to create executive dashboards and reports.

Here are just a few examples of how Clicktools is used by many of the worlds leading brands to gather, share and act on feedback of all types.

- Improve your sales pipeline by automatically creating new leads in Oracle CRM On Demand with complex web to lead forms. 
- Enhance your customer experience by gathering and acting on feedback from customers. 
- Increase campaign effectiveness by building professional landing pages.
- Streamline your help desk with complex web to case support requests.

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Clicktools Ltd

+ 44 1202 313645