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Implementation         Solution Summary     As a vendor-neutral customer strategy and solutions consulting firm, Innoveer partners with Oracle to deploy customer management programs using a phased approach. Innoveer's implementation services focus on technology integration, including architecture, process design, and data configuration, and business integration, including process and change management.       Solution Profile     Innoveer's unrivaled customer management expertise combined with Siebel-specific offerings help sales, service, and marketing organizations maximize their investment in the Siebel's application. With more than 400 Siebel projects completed to date and a consulting staff with an average of six years of Siebel experience each, Innoveer has expertise in all Siebel applications and modules. Whether a customer is a new Siebel customer or is looking to expand, enhance, or upgrade an existing Siebel application, Innoveer offers a broad range of consulting services to help cost-effectively plan, deploy, and optimize solutions based on strategic, business, and customer needs. Following deployment, Innoveer's customers, including Circles and Genzyme Corporation, are able to achieve their desired CRM outcomes in the areas of efficiency, growth, and customer experience.       Distinguishing Features      Phase One, PhaseNext, Performance Tune Up, Upgrade, Analytics, Reporting         Solution Details      Solution Type: Service      Solution Availability:      Company Size Solution is Targeting?: < 50      Open Source Solution: No         Collateral      White Papers: Upgrading to Siebel 7.8      White Papers: CRM Outcomes - Path to Success      Other Collateral: Implementation Service Description

http://www.innoveer.com         Phone (primary): 1 617 2257914     One Kendall Square Building 400     Cambridge     Massachusetts     Zip/Postal Code: 02319             Partner Profile           Contact Partner

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