IBM® Optim™ for Siebel CRM  
   
  Solution Summary  
  Take control of your Siebel® application data to optimize business results! IBM Optim aligns enterprise data management with your business objectives, enabling you to sustain a Superior Ownership Experience. Supporting the entire Oracle applications family, Optim empowers organizations to manage, archive, privatize, and control business-critical data throughout the information lifecycle. You improve performance, mitigate compliance risks and control costs.
   
  Solution Profile  
 

Optim for Siebel® applications is designed to effectively manage your customer information, helping you drive revenue growth and build customer loyalty. Your business relies on the integrated customer care capabilities that these applications deliver, but increasing regulatory burdens and rapid data growth can quickly strain your system, pushing maintenance windows to their limit and increasing expenses. Without a way to segregate current transactions from obsolete details, you risk missing service level targets - and alienating key clients.

IBM Optim gives you the power to manage CRM application data through every stage of its lifecycle, improving database performance, simplifying archive and disaster recovery strategies, and maximizing the value of your existing storage infrastructure.

Optim enables your organization to sustain a Superior Ownership Experience:

  • Align application performance with business processes to consistently satisfy service levels and increase profitability
  • Apply functional policies to segregate inactive application data from current activity and safely move it to a secure archive
    Archive, manage and retain enterprise application data at the business object level
  • Leverage native application access to interact with data in archives
  • Respond quickly to audit and discovery requests with application-independent access to standalone archives
  • Speed application upgrades and reduce the risk of extended business downtime
  • Streamline test data management and speed delivery of new modules and enhancements
  • Mask and de-identify confidential data to support privacy compliance initiatives 
  • Safeguard your path from Applications Unlimited to Project Fusion, with integrated archiving across the Oracle family of applications

Together, IBM and Oracle help customers to leverage industry best practices, while providing a dependable and supported solution with capabilities to improve business results and sustain compliance readiness. By managing your enterprise application data at every stage of the information lifecycle, Optim enables you to obtain the greatest benefit from your Oracle investment.

   
  Distinguishing Features  
   IBM Optim provides a central data management solution that scales to meet enterprise needs. It is the only solution to provide a consistent approach for archiving, data masking and test data management across the entire family of Oracle applications: Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne, Siebel, Oracle Retail (Retek) and all other applications operating on Oracle databases. Optim also supports all major enterprise database and operating systems: Oracle, UDB, Sybase, SQL Server, Informix, DB2, IMS, VSAM, Windows, Unix, Linux and z/OS.  
   
  Solution Details  
 
 Solution Type: Software
 
 
 Solution Availability:
 
 
 Company Size Solution is Targeting?: > 1000
 
 
 Open Source Solution: No
 
 
 Listed under USA GSA contract: Yes
 
   
 
 Solution Landing Pad Description: Visit IBM Optim for more information
 
   
  Collateral  
 
 White Papers: Anatomy of a Siebel Archiving Project
 
 
 White Papers: Managing Siebel for Optimum Business Value
 
 
 Documentation Overview: Optim Data Growth Solution for Siebel CRM
 
 
 Validation Product Name: Optim for Siebel 2.1
 
http://www.ibm.com
     
  Phone (primary): 1 415 5452089  
  2929 Campus Drive Suite 275 attn: Divya Patel  
  San Mateo  
  California  
  Zip/Postal Code: 94403  
   
   
  Partner Profile  
     
   
  The partners listed in the Oracle PartnerNetwork (OPN) Solutions Catalog are part of the Oracle PartnerNetwork Program, however Oracle does not endorse any of the partners or their software, solutions, services or training listed on this site. Oracle disclaims any and all liability arising out of your use of the partners, software, solutions, services and training listed on the site. All software, solutions, services and training are provided “as is” and without warranty, unless provided by the authoring partner.   

 
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