Take control of your Siebel® application data to optimize business results! IBM Optim aligns enterprise data management with your business objectives, enabling you to sustain a Superior Ownership Experience. Supporting the entire Oracle applications family, Optim empowers organizations to manage, archive, privatize, and control business-critical data throughout the information lifecycle. You improve performance, mitigate compliance risks and control costs.
Solution Profile
Optim for Siebel® applications is designed to effectively manage your customer information, helping you drive revenue growth and build customer loyalty. Your business relies on the integrated customer care capabilities that these applications deliver, but increasing regulatory burdens and rapid data growth can quickly strain your system, pushing maintenance windows to their limit and increasing expenses. Without a way to segregate current transactions from obsolete details, you risk missing service level targets - and alienating key clients.
IBM Optim gives you the power to manage CRM application data through every stage of its lifecycle, improving database performance, simplifying archive and disaster recovery strategies, and maximizing the value of your existing storage infrastructure.
Optim enables your organization to sustain a Superior Ownership Experience:
Align application performance with business processes to consistently satisfy service levels and increase profitability
Apply functional policies to segregate inactive application data from current activity and safely move it to a secure archive Archive, manage and retain enterprise application data at the business object level
Leverage native application access to interact with data in archives
Respond quickly to audit and discovery requests with application-independent access to standalone archives
Speed application upgrades and reduce the risk of extended business downtime
Streamline test data management and speed delivery of new modules and enhancements
Mask and de-identify confidential data to support privacy compliance initiatives
Safeguard your path from Applications Unlimited to Project Fusion, with integrated archiving across the Oracle family of applications
Together, IBM and Oracle help customers to leverage industry best practices, while providing a dependable and supported solution with capabilities to improve business results and sustain compliance readiness. By managing your enterprise application data at every stage of the information lifecycle, Optim enables you to obtain the greatest benefit from your Oracle investment.
Distinguishing Features
IBM Optim provides a central data management solution that scales to meet enterprise needs. It is the only solution to provide a consistent approach for archiving, data masking and test data management across the entire family of Oracle applications: Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne, Siebel, Oracle Retail (Retek) and all other applications operating on Oracle databases. Optim also supports all major enterprise database and operating systems: Oracle, UDB, Sybase, SQL Server, Informix, DB2, IMS, VSAM, Windows, Unix, Linux and z/OS.
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