| Fujitsu Consulting offers following tunkey services for the Siebel CRM On Demand; Implementation time for these solutions would be about 6-10 weeks: 1) Sales, Marketing and Service Functionality: The typical scope of this solution includes: Account & Contact Management; Sales Process; Service Process; Campaign Management; Report & Analyses; User & Role Requirements; Data Import Requirements; Training Requirements 2) Sales and Marketing functionality: The typical scope of this solution includes: Account & Contact Management; Sales Process; Campaign Management; Report & Analyses; User & Role Requirements; Data Import Requirements; Training Requirements 3) Sales and Service functionality: The typical scope of this solution includes: Account & Contact Management; Sales Process; Report & Analyses; User & Role Requirements; Data Import Requirements; Training Requirements 4) Sales functionality: The typical scope of this solution includes: Account & Contact Management; Sales Process; Report & Analyses; User & Role Requirements; Data Import Requirements; Training Requirements 5) Service functionality: The typical scope of this solution includes: Contact Management; Report & Analyses; User & Role Requirements; Data Import Requirements; Training Requirements 6) Siebel CRM On Demand Integration Pack for Oracle E-Business Suite: In order to ensure that the Siebel On Demand Solution works with existing Oracle E-Business Suite, this solution is offered. This integrates account, customer, order, and quote information between Siebel CRM On Demand and Oracle E-Business Suite. Oracle E-Business Suite data objects and Siebel data objects do not have an exact 1:1 equivalence for every field. To convert the data appropriately, the Siebel CRM On Demand Integration Pack for Oracle E-Business Suite uses Fusion Middleware (FMW) and Oracle Business Process Execution Language BPEL). Fujitsu Consulting offers expertise in the following Vertical industries in the Siebel On Demand arena: (1) Financial Services (Referral/Lead management, Household/Contact management, Financial profiling and portfolio tracking, Customer Analysis) (2) Automotives (Dealer Profiling, Vehicle and Dealer Service management, Retail and fleet opportunity management) (3) Life Sciences (Medical education/events management, complex relationship management, Medical field sales planning and forecasting) (4) High Tech (Asset Management, marketing fund management, account, contact and opportunity management, Quota management). BPEL modifications can be made to allow for extension of the original application even though this is not an Open Source Solution. |