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CRM
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Solution Summary |
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Overview of CRM services. |
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Solution Profile |
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Deloitte Consulting has differentiated itself in the CRM space with an integrated Customer Offering that illustrates how it can uniquely create and deliver end-to-end solutions in the customer-facing arena. Deloitte Consulting’s Customer Offerings, provides a framework for applying strategy, process, technology and operational services to the marketing, sales, and service domains of a business. It has been designed to meet the diverse needs of clients by spanning a full range of channels, technologies, capabilities and industries.
Unlike those of its competitors, Deloitte Consulting’s Customer Offering does not present hierarchies of services. Instead, it brings together the firm’s strengths in strategy, process, human capital and operations as pieces of an overall solution designed to address a specific business challenge. Furthermore, because it is matrix-based, the Customer Offering provides ample flexibility for customization, presenting a framework for identifying the right mix of capabilities and service dimensions to meet a company’s specific needs. |
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Distinguishing Features |
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 CRM |
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Solution Details |
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| Solution Type: | Service |
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| Solution Availability: | |
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| Company Size Solution is Targeting?: | < 50 |
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| Open Source Solution: | No |
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The partners listed in the Oracle PartnerNetwork (OPN) Solutions Catalog are part of the Oracle PartnerNetwork Program, however Oracle does not endorse any of the partners or their software, solutions, services or training listed on this site. Oracle disclaims any and all liability arising out of your use of the partners, software, solutions, services and training listed on the site. All software, solutions, services and training are provided “as is” and without warranty, unless provided by the authoring partner.
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