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BE xRM
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Solution Summary |
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By integrating with other systems involving management, documents (BE eDocuments), analysis (e.g. |
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Solution Profile |
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The initials CRM stand for Customer Relationship Management, or in other words software functions used to manage dealings with clients. There are many interpretations of the CRM concept, usually skewed towards the sector of specialisation of the company offering CRM services. BE EasyCRM, the solution offered by Business-E, is designed for all companies who want to benefit from a simple, adaptable tool that guarantees continuous control of all client-related activities. By integrating with other systems involving management, documents (BE eDocuments), analysis (e.g. Discoverer) and vocal portals (BE Vocal Portal), BE xRM can become a Web-centric source (consultable from any PC installed with a browser) capable of offering comprehensive management of data relating to clients, for example: Company details Details of sales representatives Details of potential clients for the commodity sector Analysis of clients With particular equipment With tenders outstanding Not visited for a certain number of days Fax shot or direct mailing addresses Analysis of interest against production Analysis of customer satisfaction, Personal address books with address profiles, sharing profiled address books with option to select data relating to type of user Analysis of competition Forecasting management Activities management Sales force automation and discount and contract sheets. |
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Distinguishing Features |
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BE xRM is an application in standard J2EE which, as an option, can be integrated with BE eDocuments to manage registration support documents (e.g. commercial tender documents, order, other)
BE xRM, due to the ease with which it creates relationships between objects, is excellent for the verticalisation or creation of additional modules, for example:
GE.CO module for the comprehensive management of orders and recording the activities of employees and consultants (indispensable in service industries)
The vertical application of the management of call centres integrated with a CTI solution.
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Solution Details |
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| Solution Type: | Packaged |
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| Solution Availability: | |
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| Company Size Solution is Targeting?: | < 50 |
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| Open Source Solution: | No |
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The partners listed in the Oracle PartnerNetwork (OPN) Solutions Catalog are part of the Oracle PartnerNetwork Program, however Oracle does not endorse any of the partners or their software, solutions, services or training listed on this site. Oracle disclaims any and all liability arising out of your use of the partners, software, solutions, services and training listed on the site. All software, solutions, services and training are provided “as is” and without warranty, unless provided by the authoring partner.
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