|
|
 |
|
 |
| |
Oracle Support Services
|
|
| |
|
|
| |
Solution Summary |
|
| |
Baytree Associates!& Service Offering: Baytree Managed Services The Baytree Managed Services!& charter is to support the daily operations of the client!&s Oracle business systems environment through the proactive maintenance and support of Oracle Applications and Oracle Databases. |
|
| |
|
|
| |
Solution Profile |
|
| |
Baytree Associates!& Service Offering: Baytree Managed Services The Baytree Managed Services!& charter is to support the daily operations of the client!&s Oracle business systems environment through the proactive maintenance and support of Oracle Applications and Oracle Databases. It is Baytree!&s preventative and proactive maintenance of these critical business systems that help ensure that the environment is completely optimized, while the Oracle investment is maximized. Baytree!&s Managed Services !V !'At a glance!( Baytree core competency & Service offering for nearly EIGHT years. + Sample client list: Tropicana, BGF Industries, Wachovia/First Union, Summit Properties, Advanced Glassfiber & Yarns, and Progress Energy Focus on Oracle Applications & Oracle Database systems. + Oracle Database Administration Support + Oracle Applications System Administration Support Operating System Administration Support for NT, Linux, Compaq, Sun Solaris, HP/UX, and IBM AIX. Full-service offering ranging from !'on-call support!( to complete systems Management. On-Site and/or Remote Support Services. Baytree!&s Managed Services !V !'Value Proposition!( Baytree can improve the quality and reliability of your technical support for the Oracle Applications and Oracle database systems, while also lowering your total cost of ownership by directly reducing your overall support expenses. With Baytree!&s Managed Services, Baytree can fully manage your Oracle environment, allowing you to either save money or redeploy resources to more strategic initiatives. When you outsource support of your Oracle systems to Baytree, you will experience some important benefits: Specialization: + What is a first-time problem for !'in-house support!( is often a familiar problem to the Baytree Support Team. Proactive versus Reactive: + Baytree provides proactive tools & scripts to help monitor and identify problems before the client experiences a disruption. + Management Reporting Collaborative Support: + Baytree has an entire team and all the entire/collective Oracle contacts to assist in solving any client!&s issues. + Expanded Support Coverage and Greater Support Flexibility. Minimum Down-Time: + Improved System Performance. + Improved system stability and reliability. + Individuals get sick, take vacation, quit, etc, while the Baytree Support Team remains in place. Reduces Risks: + Removes dependency on a single resource + Allows higher availability + Provides a team of local resources Improves Support Quality + Structured Process + Experience + Local + Skill + Availability |
|
| |
|
|
| |
Distinguishing Features |
|
| |
 Baytree!&s Managed Services !V Baytree is able to provide their Managed Services clients with a wide variety of value add services ranging from planning, system enhancements, and report development to 24/7 business system support. The majority of Baytree!&s Managed Services clients rely heavily on the Baytree Support Team to provide management expertise in the areas of Database, Applications, & Operating Systems. |
|
| |
|
|
| |
Solution Details |
|
| |
| Solution Type: | Service |
|
|
| |
| Solution Availability: | |
|
|
| |
| Company Size Solution is Targeting?: | < 50 |
|
|
| |
| Open Source Solution: | No |
|
|
 |
|
 |
|
 |
|
|
|
|
|
|
|
|
|
|
|
| |
The partners listed in the Oracle PartnerNetwork (OPN) Solutions Catalog are part of the Oracle PartnerNetwork Program, however Oracle does not endorse any of the partners or their software, solutions, services or training listed on this site. Oracle disclaims any and all liability arising out of your use of the partners, software, solutions, services and training listed on the site. All software, solutions, services and training are provided “as is” and without warranty, unless provided by the authoring partner.
|
|
|
|
|
|
|
|
|
