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InFact France SAS         Partner Summary     InFact Group is a value added systems integrator and consulting house specializing in the deployment of Oracle Siebel CRM and Oracle CRM On Demand, and related tools (Oracle BI EE, Actuate Reports, Middleware services). It was founded at the turn of the century and today represents a team of people around the world. Our consultants have built great experience in delivering international projects on CRM and Business Intelligence.        Partner Profile InFact Group is a value added systems integrator and consulting house specializing in the deployment of Oracle CRM On Demand, and related  business solutions (Oracle BI EE, Actuate Reports, Middleware services). It today represents a team of people around the world. Our consultants have built great experience in delivering international projects on CRM and Business Intelligence. Our international presence gives our customers great service and quality, and our size gives us flexibility and speed.  InFact Group is an Oracle Certified Partner. We deliver process improvement and business value for our customers thanks to best in class software. Our customers range from Global Accounts to SMBs in industries as diverse as financial services, consumer goods and electronics. We help our clients to deploy applications and meet the challenges of : CRM : front & back office, sales force automation Integrating their applications (ERP, CRM, HR) Business Intelligence (Reporting and Analytics to drive their business) Change Management (User adoption, training, support, process migration   Our Mission is to provide our customers with the force of an international group of experts, dedicated to driving the success of your IT investment through coordinated projects for the people, processes and technology of your world. It means the flexibility for you to choose from packages, services and solutions that ally practicality and cost efficiency.   InFact Group is the leading provider of CRM On Demand consulting and integration. In addition InFact markets a number of value-added business tools to enhance the CRM On Demand application.       Partner Information      Partner Category/Type: Systems Integrator (SI)      Secondary Category: Systems Integrator (SI)      Tertiary Category: Independent Software Vendor (ISV)      Sell to Small and Medium Business (SMB)?: Yes      Partner Membership Level: Platinum      Partner Membership Location:      Main Office (HQ) Location:      Public or Private Company: Private      Year Company Founded: 1999      Number of Employees: < 100

http://www.infactgroup.com         Phone (primary): +33 1 46 38 56 20      Address   Fax: +33 1 46 38 56 29     156 Avenue de Verdun     Issy les Moulineaux         Zip/Postal Code: 92130               Partner Profile           Contact Partner     Solution Profiles       Account Reassignment Tool Oracle CRM On Demand Accounts can be rapidly reassigned to reflect changing business circumstances and new commercial realities. The CRM On Demand Reassignment Tool from InFact Group provides programming-free, simple to use yet advanced selection and monitoring tools for your reassignment jobs. more...      Contact Center Anywhere and CRM On Demand The integration of Oracle Contact Center Anywhere with CRM On Demand allows customers to gain benefit from embedded call center functionality in a usable and friendly way, users can thus concentrate on their job and efficiency. more...      CRM On Demand Mashups Understanding the context that sales and marketing operate in is critical to business. Context is not just about the decision makers, the sales process. These days it means getting a bigger picture, understanding how your market is evolving. Traditional CRM tools provide limited access to "big picture" questions like geostatistics, geographic spread. The new generation of Web-based applications like Mapping Services, Social Networking to name but a few are giving businesses access to a wide variety of information. Now there is a chance to bring them together. more...      Document Generator for Oracle CRM On Demand Edit and Generate Dynamic multi-lingual Word Documents and Emails from templates with Data from Oracle CRM On Demand. Manage templates and edit layouts, upload easily. more...      Email Integration for CRM On Demand Inbound and Outbound Email integration for CRM On Demand customers. more...      Flex Integration for CRM On Demand InFact Group is pleased to provide new services based on the integration of Oracle Siebel CRM On Demand and other business applications using the Rich Internet Application (RIA) tools of Adobe Flex, Adobe Integrated Runtime (AIR) and Adobe ActionScript 3.0. more...      InFact CRM On Demand Integration Console Data Quality is Essential to Optimize the business return from Oracle CRM On Demand. InFact Group Integration Console facilitates import and export and database mapping in a Web Brower-based Console. more...      InFact Siebel Integration Toolkit The InFact Siebel Integration toolkit allows easy integration from a wide range of applications, Java-based platforms and Mobile Applications to Oracle Siebel CRM applications. more...      On Demand Asset Location Service Organizations need rapid access to plans and maps to ensure agents in the field spend more time fixing issues and less time finding the customer site or asset location. The Asset Tracking Solution for Siebel CRM On Demand from InFact Group enhances customer satisfaction by making asset locating fast and easy more...      Oracle Siebel CRM On Demand Campaign Scripting JSP or .NET based Oracle CRM On Demand Campaign Scripting Tool more...      Oracle Siebel CRM On Demand to SAP Integration Services to Accelerate Oracle Siebel CRM and SAP product integration. more...      Organization Chart for On Demand Produce graphical organization charts from Account data held in your CRM On Demand data. Incorporate this graphical display in any Web application (portals, intranet, On Demand) with no programming. more...      Planning Board for CRM On Demand Service Planning Board for CRM On Demand more...      RSS Lead Generator Capturing the valuable information from RSS Feeds is essential to any company searching for new leads, new opportunities and new markets. The nature of RSS Feeds with their regularly updated content and mass of information makes it hard for Sales Personnel to gather the data effectively. more...      Siebel CRM On Demand & AS400 A packaged services solution for Siebel CRM On Demand seeking to integrate AS400 Databases with their hosted CRM. more...      Tapi Integration The TAPI Integration solution meets the requirements of companies that need to integrate their existing CTI solution with Oracle CRM On Demand in order to perform Inbound / Outbound calls and capture valuable business data. more...      Universal Telephony Integration with CRM On Demand The integration of Telephony infrastructure with Oracle CRM On Demand allows customers to leverage the essential nature of this business channel. With the Universal Telephony Integration proposed by InFact Group customers can concentrate on what matters most – information management, business processes and dealing with the most important people – the customers. more...

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