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Genesys Telecommunications Laboratories, Inc.         Partner Summary     Genesys, an Alcatel company, is 100% focused on open standards software for managing interactions in contact centers and offers prepackaged integration for Siebel, PeopleSoft, Oracle and other ISVs. Leading Global 2000 companies, including the top 10 Siebel implementations, rely on Genesys to improve customer satisfaction and business results. For more information visit Genesys at www.genesyslab.com.       Partner Profile     Genesys is 100% focused on call center software, delivering real-time interaction solutions to medium- and large-sized businesses.       Partner Information      Partner Category/Type: Independent Software Vendor (ISV)      Secondary Category: Independent Software Vendor (ISV)      Sell to Small and Medium Business (SMB)?: Yes      Partner Membership Level: Partner Level      Partner Membership Location:      Main Office (HQ) Location:      Public or Private Company: Public      Year Company Founded: 1990      Number of Employees: < 100             Oracle and in the News       Alcatel''s Genesys and Oracle Team to Deliver Integrated Offering         Collateral      Product Logo/Image: Genesys customercase studies

http://www.genesyslab.com         Phone (primary): 415 437 1100     2001 Junipero Serra Blvd     Daly City     California     Zip/Postal Code: 94014             Partner Profile           Contact Partner     Solution Profiles       Financial Services From Automotive to Utilities, Genesys solutions are deployed at leading Global 2,000 companies. With more than a decade of experience, Genesys has developed and assisted companies in analyzing, understanding and improving these customer care strategies across a wide variety of business uses and industries. more...

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