Our continued success and proven track record is attributable to our approach, people and solution portfolio. Our approach is to use technology as an enabler; offering practical solutions that align to business needs. Our people offer a broad range of skill, resource and innovation, both technically and commercially. Our solutions span the full ICT lifecycle, from business analysis through to fully managed services.
The sheer scale of The Capita Group Plc requires Capita IT Services to maintain a broad range of skills and knowledge to effectively integrate and support a range of technologies and applications across a diverse range of business areas.
Capita IT Services design, implement and manage the ICT infrastructures that underpin The Capita Group Plc’s large BPO (Business Process Outsourcing) contracts as well as providing services directly to private and public sector organisations. Although each client requirement is unique, every organisation needs business driven solutions, enabled – not restricted by – technology.
Clients benefit from our innovative business driven solutions and services, backed by our extensive experience, knowledge and resource.
Strength and breadth - 1,750+ staff, 2 primary data centres, tier 3 PCI compliant data centre, 9 key service delivery locations
High profile, mission-critical – Supporting 90+ applications, 19,000+ server environments and 28,000+ desktops, 278,500 service calls per annum
Proven approach and quality assurance - ITIL, PRINCE2, CMM, ISO9001, ISO17799, BS15000, TOGAF 7, CCTA (CRAMM)
Award-winning service - National Outsourcing Association, British Computer Society, Call Centre Association and Local Government awards
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